Our Moonbumps are handmade to order and usually take 1-3 working days to make, but if you require your order sooner or by a certain date we can prioritise it free of charge (dispatch usually in 1 working day), just put your request in the comments box when ordering. Generally if we receive your order by 9am UK time Monday-Friday we can aim for same-day dispatch. The shipping time to your country can be found here. UK delivery is often Next Working Day and USA shipping often takes 1-2 working days. For a more accurate shipping time we can also look up the shipping time to your address if you can provide us with your postal/zip code.
What can we help you with?
You can place your order online:
- Go to our Products page and select either Foam Moonbumps or Silicone Moonbumps
- If ordering a Silicone Moonbump, filter by Bump Size and click on the Moonbump in your chosen colour.
- The product page provides more information about the Moonbump. Select the wearer’s bodysuit size from the drop-down menu and click on 'Add to Cart'. Click on 'Show Cart' in the pop up window that appears or continue to add products.
- Fill in your billing/shipping address details and select your chosen payment method. The shipping cost will be automatically calculated during checkout, based on your delivery address and the number of items in your cart.
- Click on the 'Confirm Purchase' button at the end of the form. This will take you to the payment pages, where you can pay via credit/debit card. You can also contact us to use PayPal, Bank Transfer (£20 fee for international transfers) or Western Union/MoneyGram (£45 fee). You will receive an 'order confirmed' email, and then an 'order dispatched' email with tracking information when your order has been dispatched.
We can ship your order to any country, that's not a problem. You can place your order by adding your required products to your Shopping Cart and then proceeding to check out, where the shipping cost will be automatically calculated. Website card payments are taken through Worldpay or you can contact us to use PayPal, Bank Transfer (£20 fee for international transfers) or Western Union/MoneyGram (£45 fee).
You can find answers to common questions on our FAQ page. Alternatively, please email us at info@moonbump.com for help.
CONTACT US
You may find it helpful to check out our shipping page which gives answers to the most often-raised queries regarding delivery.
Please don’t hesitate to get in touch if you have any questions at all regarding our fake pregnancy bumps. We’re able to offer specialist expert advice and recommendations as to what will be most suitable for your specific purpose.
You can contact us by email, by using our contact form, or by phone on +44 (0)1462 433 074 (Please email or leave a voicemail message if we are in the studio when you call). All communications regarding orders are strictly confidential.
General Enquiries:
info@moonbump.com
Press & Promotion:
promotion@moonbump.com
+44 (0)1462 433 074
(Please email us if we are not in the office when you call)
Office Hours:
Monday-Friday: 9:00-17:00
Moonbump is a UK online only business and we do not have high street shops. Trading is via the internet only and we are unfortunately unable to accept customer visits to our studios.
Holidays:
We are closed at various times for holidays and maintenance periods. During these dates we are unable to respond to new orders or any communication received. Our sincere apologies for any inconvenience caused.
Closed 22nd to 28th December 2020
Closed 2pm on 31st December to 3rd January 2021
These dates are subject to change but we will endeavor to do this in the best interests of our customers.
Bespoke orders & alterations:
We are happy to discuss your requirements in the hope that we can help. Please email us with the details of your request.
